Privacy Policy

Introduction

RushPro La Habra Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our services or visiting our website, you agree to the practices described in this policy.

Information We Collect

When you contact us for towing or roadside assistance, we collect information necessary to provide our services. This includes your name, phone number, location, vehicle details such as make and model, and a description of the problem. If you request a quote or submit a form on our website, we collect the information you provide in that form. We may also collect payment information such as credit card details when you pay for services. We do not store credit card information on our servers. All payment processing is handled by secure third-party payment processors.

How We Use Your Information

We use your information to provide, improve, and communicate about our services. This includes dispatching a tow truck to your location, contacting you with updates, processing payments, and following up to ensure your satisfaction. We may use your contact information to send you service reminders, promotional offers, or updates about our business. You can opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in our emails. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and understand site traffic patterns. You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website. We may also use third-party analytics tools like Google Analytics to gather information about website usage.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting access to your information to employees and contractors who need it to perform their jobs. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to help us operate our business, such as payment processors, email providers, and website hosting companies. These third parties have access to your information only to perform specific tasks on our behalf and are required to protect your information in accordance with this Privacy Policy. We are not responsible for the privacy practices of third-party websites or services that we link to from our website.

Your Rights and Choices

You have the right to access, update, or delete the personal information we have collected about you. If you would like to review or change your information, please contact us using the information provided below. You also have the right to opt out of marketing communications and to disable cookies through your browser settings. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and the right to request deletion of your information.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information as quickly as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our services after changes are made means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

RushPro La Habra Towing
631 S Palm St Unit L, La Habra, CA 90631
Phone: (562) 371-0357
Email: hello@lahabratowing.com